In September 2023, four persons were arrested by Hyderabad Cybercrime Police for operating a fake insurance call centre in Delhi and cheating people to the tune of 45 lakh. The group set up a fake call centre, HW Outsourcing & Marketing Pvt Ltd in Delhi, and employed 85 tele-callers.

These people collected customer information of different insurance companies through their sources and shared it with the tele-callers. The tele-callers were asked to contact customers, claiming to be representatives of private insurance companies.

The victims were made to deposit money in fake bank accounts by making them believe that the amount is either for top-up cover, pre-matured settlements of insurance policies, towards government charges for stamp papers, central tax, state tax, transfer fee, processing fee, or FD account opening.

Following a complaint by a victim, a Police team conducted a raid on the Delhi office where the accused were operating. The police seized 40 mobile phones, three walkie-talkies, two laptops, notebooks containing the details of customers and data sheets of insurance policy holders.

insurancepe requests all policyholders to be careful and never give out personal information. Please contact us if you have any doubt on your recent insurance related transactions. We will help you.

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