Motor insurance in India is meant to provide certainty at the moment you need it most; after an accident, theft, or damage. But what happens when a vehicle ends up being covered by two motor insurance policies at the same time?
Many vehicle owners assume that “more insurance” means more protection. In reality, overlapping motor policies can create confusion, disputes, and delays at the claims stage.
This article explains how insurers treat multiple motor insurance policies, what indemnity is, what the principle of contribution means, and why, in a recent consumer court ruling, only one insurer was directed to pay, even though two policies were active.
Having two active motor insurance policies is more common than people realise. It usually happens unintentionally, such as:
Importantly, Indian law does not prohibit having two policies for the same vehicle. The problem arises only when a claim is made.
Motor insurance (except personal accident cover) is a contract of indemnity. This means:
This is where the concept of contribution comes in.
Contribution is a legal principle under general insurance. It applies when:
In such cases, insurers are expected to share the claim proportionately, based on their respective sums insured.
For example:
If a car suffers damage of ₹10,00,000 and has 2 policies with 2 different insurers:
Each insurer may contribute 50% of the loss.
However, contribution is an inter-insurer arrangement. It is not meant to burden the policyholder.
The insured is not required to chase multiple insurers to make their claim “fair”.
In practice:
Insurers cannot lawfully reject a claim simply because another policy exists.
A recent consumer court decision from Jharkhand offers a clear illustration of how Indian law views overlapping motor insurance policies.
In this case, a car owner (Mr. Lohani) faced an accident during a period when two comprehensive motor insurance policies with two insurers (Universal Sompo and Cholamandalam MS)were simultaneously in force. The vehicle owner reported the loss to Universal Sompo, submitted the required documents, and was issued a claim reference number. Months later, the claim was rejected on the ground that another policy was also active and that a “no-liability certificate” from the second insurer had not been produced.
The consumer forum disagreed with this approach and held the insurer liable. Crucially, the principle of contribution did not apply in the manner the insurer claimed as this is a matter for insurers amongst themselves after the insured is compensated. It is not a pre-requisite for paying the claim.
However, overlapping policies may still complicate claims and it is always better to avoid duplication where possible.
To avoid trouble:
insurancepe reiterates that more insurance does not always mean better protection (under indemnity policies). Insurance works best when it is clear and well understood. Understanding principles like indemnity and contribution helps you push back against unfair claim rejections and delays.
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